Confidential (Enterprise Services Organization)
The Challenge
The client relied on email-based approvals, spreadsheets, and paper-driven processes to manage employee requests, project approvals, asset tracking, and operational workflows. These manual processes resulted in delays, inconsistent data, limited visibility into request status, and increased administrative effort. Business users lacked a centralized system to manage workflows, while IT teams faced a growing backlog of requests for custom business applications and process automation.
Our Solution
Databriva implemented a low-code business application platform using Microsoft Power Platform to digitize and automate critical business processes. Custom applications were developed using Power Apps to simplify data entry and process management, while Power Automate streamlined approval workflows, notifications, document routing, and recurring tasks. Microsoft Dataverse served as the centralized data repository, ensuring secure and consistent data management across applications. Executive dashboards built with Power BI provided real-time visibility into operational KPIs, request status, approval timelines, and business performance. The solution also integrated seamlessly with Microsoft 365, SharePoint, Outlook, Teams, and existing enterprise systems.
Results
The Power Platform solution significantly reduced manual effort by automating repetitive business processes and eliminating paper-based workflows. Approval turnaround times improved by over 70%, while automated notifications and standardized workflows enhanced process compliance and transparency. Employees gained self-service applications that improved productivity and reduced dependency on IT for routine operational tasks. Leadership benefited from real-time operational insights, enabling faster decision-making and continuous process improvement. The scalable low-code platform also empowered the organization to rapidly build and deploy new business applications as requirements evolved.
Interested in similar results?
Tell us about your challenge and we'll map out a solution.
